surrey : 01932 820 486

Berkshire : 01344 723 117

London : 020 8226 6826

info@artisanroofing.co.uk

Guarantees

RubberBond™ flat roofing guaranteed for 20 years, lasts for longer

RubberBond™ flat roofing is installed, solely by authorised roofing contractors, who are responsible for the integrity and performance of the finished roof. Where stated a RubberBond™ contractor will issue a 20 year guarantee for your flat roof.

The RubberBond™ EPDM flat roofing system is guaranteed for a period of 20 years to prevent the ingress of rain or snow subject to the following exclusions:

  • Storm damage such as falling roof tiles, trees, etc
  • Roofing damage caused by lightning, fire, hurricanes or earthquake
  • Deliberate or accidental damage
  • Defects in adjoining areas such as defective tiles and coping stones, pointing, porous brickwork or render
  • Deficiencies or movement in the building structure
  • Damage caused by the leakage of fuels or oils.

Any claims under the guarantee that are found not to be the RubberBond™ EPDM membrane or the labour relating to it are chargeable as an inspection fee.

The Rubberbond EPDM flat roofing guarantee is valid when signed by the contractor and full payment has been received.

Insurance Backed Guarantees

When having home improvement works carried out on your property, it is essential to make sure an insurance policy is in place and given to you, by way of business, as part of the overall sale to protect you from unforeseeable circumstances.

This is the best form of protection. However, there are many companies that only ‘offer’ this service and do not give it, leaving many homeowners believing they are covered when they are not.

An Insurance Backed Guarantee (IBG) is valuable protection in the unlikely event of the Consumer Protection Association member ceasing to trade due to liquidation or bankruptcy.

The guarantee given by the CPA installing company is valid the whole time they are trading and so any defects should be corrected by them.

If, due to the liquidation, receivership, administration or winding up of the business due to bankruptcy, state retirement or death of the principal(s), the company no longer exists, faults appearing after they cease to trade will be covered by the IBG.

Depending on the work undertaken the IBG is available for a period up to 10 years and is backed by an authorised insurer.